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Find answers about our tools, features, billing, and Free trial.
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Click 'Try for Free (7 days)' on the pricing page. You'll pay Free now and get full access for 7 days. After the trial, your selected plan will automatically renew at the full price unless you cancel.
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Yes, you need a valid credit card or Apple Pay to start the Free trial. The Free payment creates a mandate for automatic renewal after 7 days.
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Monthly billing charges you every month at the full price (Basic: €29.99, Standard: €49.99, Premium: €79.99). Yearly billing gives you a 33-40% discount — you pay once per year (Basic: €239.88, Standard: €359.88, Premium: €599.88).
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All plans include 10 intelligence tools: Ad Library, Product Library, Portfolio, Competitor Research, Sales Tracker, Creator Library, Ad Tracker, Shop Library, Advertiser Library, and Dropelle AI. Basic has limits (Competitor Research 20/day), Standard has unlimited research, Premium adds priority support, API access, and bulk export.
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Dropelle combines real-time ad data with live Shopify store tracking. We verify sales by monitoring inventory changes on actual stores and cross-reference with traffic data for >95% accuracy on revenue estimates.
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The Portfolio tool sends you winning product recommendations every week. Our algorithm analyzes thousands of stores and ads to deliver hand-picked products with high profit potential — ready to import into your store.
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Each search or analysis consumes credits. Your credits reset monthly based on your plan. Basic: 10,000, Standard: 25,000, Premium: 50,000. You can track usage in your dashboard.
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Yes! Enter any Shopify URL to see their best-sellers, revenue estimates, tech stack (apps, theme), and ad strategy. Competitor Research is available 20/day on Basic, unlimited on Standard and Premium.
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Both! Our Ad Library covers Meta (Facebook & Instagram) and TikTok with full creative downloads. You can filter by ad spend, scaling signals, and engagement.
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We accept all major credit cards (Visa, Mastercard, American Express) and Apple Pay through Mollie — a PCI-DSS Level 1 certified payment provider. Your card details are never stored on our servers.
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Yes. Cancel in one click from your dashboard settings. For active subscriptions, access continues until the end of your billing period. For trials, you can cancel before the 7 days to avoid the automatic charge.
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Due to immediate digital access to our intelligence tools, all payments are final. However, you can start with our Free trial to test everything before committing to a full subscription.
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Upgrade anytime from your dashboard — you'll only pay the prorated difference. Downgrades take effect at your next billing cycle.
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If your subscription renewal fails, Mollie will retry the payment. After failed attempts, your account will be downgraded to inactive. You'll receive Telegram and email alerts about payment issues.
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Share your unique referral link. When someone signs up and pays (trial or subscription), you earn 25% recurring commission on their subscription for as long as they stay active.
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Request a payout from your affiliate dashboard once your wallet balance reaches Free00. Payouts are processed via bank transfer or PayPal.
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Yes! Your affiliate dashboard shows every click, signup, and commission earned in real-time.
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Make sure you're logged into Dropelle first. Also try disabling other ad-blockers that might interfere with the extension. Still having issues? Clear your browser cache or reinstall the extension.
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Some stores hide their inventory data. In those cases, we provide traffic-based estimates and mark the data as 'Estimated' in your dashboard.
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Check your spam folder. Also ensure you entered the correct email during signup. Telegram alerts are sent as backup. Contact support if you still don't see it.
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You must cancel before the 7-day trial ends to avoid charges. Check your 'Trial ends' date in dashboard settings. If you canceled in time but still got charged, contact support with your payment ID.
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